Pipelines API

Pipelines group stages for deals, conversations, or support tickets in your organization. The same pipelines and pipeline-stages services power the deal board, conversation pipeline view, ticket kanban, automations, and filters.

Pipeline types

type valueUsed for
dealSales pipelines and deal kanban
conversationConversation inbox pipelines
ticketSupport ticket pipelines

Always filter find with organization_id and the correct type unless you intend to load every pipeline type.

Related resources

Deal-specific configuration

For type: "deal", the app may store config.defaultDealStatus (open, won, lost, or all) when creating or updating a pipeline. Other types typically omit config or use an empty object.

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