Support Tickets API
Learn how to manage customer support tickets in AchieveApex using the REST API.
Overview
The Support Tickets API allows you to manage customer support tickets within your organization. You can list, retrieve, create, update, and delete tickets, as well as manage ticket messages and assignments.
Base Endpoint: /support-tickets
Support Ticket Object
The support ticket object contains information about a customer support inquiry including its status, priority, and assignment details.
json
Related Documentation
For information on managing contacts associated with tickets, see the Contacts API documentation.
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