List Support Tickets
Retrieve a list of support tickets in your organization with optional filtering and pagination.
Endpoint
GET/support-tickets
Request
Response
json
Query Parameters
| Parameter | Type | Description |
|---|---|---|
organization_id | Number | ID of the organization (required) |
status | String | Filter by status ("open", "pending", "closed", "waiting_customer") |
priority | String | Filter by priority ("low", "medium", "high", "urgent") |
assigned_user_id | Number | Filter by assigned user ID |
assigned_ai_assistant_id | Number | Filter by assigned AI assistant ID |
contact_id | Number | Filter by contact ID |
inbox_channel_id | Number | Filter by inbox channel ID |
tags | Array | Filter by tags |
$limit | Number | Number of tickets to return (default: 10) |
$skip | Number | Number of tickets to skip (for pagination) |
$sort | Object | Sort criteria (e.g., { "created_at": -1 } for newest first) |
Report an issue with this documentation
Please log in to report issues with our documentation.