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Error 131042
131042Business Eligibility Payment Issue
Sender issue:This is a problem with your business account or API configuration.
What this error means
Your WhatsApp Business Account (WABA) has a billing issue that prevents you from sending messages. This is an account-level problem — all outgoing messages will fail until the payment issue is resolved.
Common causes
- •No payment method attached to your WhatsApp Business Account.
- •Your credit line has reached its limit or is inactive.
- •The WABA has been suspended or deleted in Meta Business Manager.
- •Timezone or currency settings are not configured in Meta Business Manager.
- •Messaging On Behalf Of (OBO) permission is pending or was declined.
How to fix
- Go to Meta Business Manager > Payment Settings and verify your payment method.
- Attach a valid credit card or payment method to the WABA.
- Check your credit line balance and increase it if needed.
- Ensure your WABA status is active (not suspended or pending review).
- Set the correct timezone and currency in your business settings.
- If using Messaging OBO, check that the request has been approved by the partner.